About Basis Technologies
Our software helps SAP customers keep their operations running during updates, from large transformations like S/4HANA migrations to small everyday changes.
Our philosophy
Embrace Change
We understand that driving changes through complex, interconnected SAP systems is difficult and often high risk. The unintended consequences of your changes can impact critical business processes, which leads to disrupted operations, revenue loss, and long-term brand damage.
Our software is designed to give you confidence in your ability to design and execute SAP changes without putting your business at risk. By combining our predictive analytics with automated change processes, we make sure our customers know exactly what will happen with every planned change and give them the tools to make sure it sticks to that plan. This ensures every SAP update, big or small, is delivered on time, every time, and our customers can move at the pace their market demands with confidence.
What does this mean for our customers?
As featured in:
Why Leading Businesses Choose Basis Technologies
Powerful Software
We’ve been developing our software since Basis Technologies was founded in 1997. Decades of feedback and collaboration with our customers have ensured that our solutions are tried-and-tested by SAP teams just like yours with many of the same challenges and goals you face today.
SAP Expertise
Collectively, our team has centuries of SAP experience, both in helping other companies solve their issues, but also in roles like yours as an SAP customer. Even if you think you have a unique, complex issue, it’s likely we’ve seen it before and can guide you through what’s worked in the past for similar businesses, and what hasn’t.
Trusted Partner
We’ve been in this industry for a long time and have built a strong network with our peers. Not only are we an SAP Partner, but we work with many of the leading IT software providers to ensure that our software is compatible with all major SAP and non-SAP solutions. This means we don’t just slot into your IT stack, we plug the gaps throughout.
Meet the team
Excellence begins with a group of bright, passionate professionals committed everyday to making a difference in today’s digital world. Meet our team.
Guy Berruyer
Chair of the Board
France
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Guy Berruyer joined Basis Technologies as Chair of the Board in September 2022. Guy has held several independent Chair and Non-Executive roles since retiring from Sage as group CEO in 2014. He spent a total of 17 years at Sage, joining in 1997 to run its French operation and then its Mainland Europe business. Prior to his tenure with Sage, Guy was Country Manager and then European Managing Director for US software company, Intuit. Previously he worked at the French hardware company Groupe Bull where he was a division Marketing Director and Claris as Southern European General Manager. Guy has an MBA from Harvard University and an Engineering degree from “Ecole Polytechnique Federal de Lausanne” in Switzerland.
Martin Metcalf
Chief Executive Officer
United Kingdom
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Martin Metcalf is the Chief Executive Officer at Basis Technologies and was appointed in February 2013 to drive the company’s vision and business strategy and build a world-class software company. Martin has over 30 years of experience in the IT market with a wealth of SAP expertise having previously held the position as SAP Regional Managing Director responsible for the UK, Ireland, Nordic Countries and Sub Saharan Africa. Martin also held CEO positions in a UK AIM listed software business and various start-ups, building highly talented teams capable of creating innovative solutions that solve customer’s most important SAP challenges.
Richard Bayliss
Chief Finance Operations Officer
United Kingdom
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Keith Davidson
Non-executive Director
United Kingdom
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Keith is a Partner at technology growth equity firm Scottish Equity Partners (SEP) and has a proven track record of working with companies to maximize business growth and value. Keith has led and managed investments across the information technology sector with a principal focus on enterprise software and sits on the boards of several fast growing, international technology companies.
Uwe Bohnhorst
Non-executive Director
United Kingdom
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Uwe Bohnhorst is an experienced executive with a demonstrated track record of growth in the SAP market and associated services sector. He has more than 27 years of experience in leadership positions with a global SAP system integrator and largest SAP reseller. For more than a decade, Uwe held the role of Chief Operating Officer responsible for all aspects of field operations across 28 market units in Europe, North America and APAC. Prior to that role, he also held various senior management roles at the company, including Managing Director for the Western Europe Region and Managing Director for Germany. Uwe holds a master’s degree in economics from the University of Bielefeld.
Dr. Thomas Otter
Non-executive Director
Germany
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Dr. Thomas Otter is the founder of Otter Advisory, an organization focused on helping software businesses develop and scale enterprise products. He was previously an executive at SAP, leading product management for SuccessFactors, and a Research Vice President and the lead SAP analyst at Gartner. Thomas holds a PhD in Business Administration from the Karlsruhe Institute of Technology, an LLM in Computer Law from Strathclyde University, a Post Grad Diploma in HR from the University of the Witwatersrand, and the Financial Times Non-Executive Director Diploma. He is a fellow of the British Computer Society.
Martin Metcalf
Chief Executive Officer
United Kingdom
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Martin Metcalf is the Chief Executive Officer at Basis Technologies and was appointed in February 2013 to drive the company’s vision and business strategy and build a world-class software company. Martin has over 30 years of experience in the IT market with a wealth of SAP expertise having previously held the position as SAP Regional Managing Director responsible for the UK, Ireland, Nordic Countries and Sub Saharan Africa. Martin also held CEO positions in a UK AIM listed software business and various start-ups, building highly talented teams capable of creating innovative solutions that solve customer’s most important SAP challenges.
Amine Bekkat
Head of Testing
Algeria
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Amine Bekkat as the Head of Testing, my mission is quality assurance excellence. I have 17 years of experience in SAP Testing. I orchestrate end-to-end testing processes, from requirements analysis to test automation. My team and I rigorously validate our products, ensuring they meet the highest standards before reaching our valued customers. Before joining Basis Technologies , I served as a Senior Test Consultant at Experior, where I provided SAP test management consulting to divers clients across various industry sectors.
Bevan Botha
Global Partner Head/Managing Director APJ
Australia
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Bevan Botha is Basis Technologies’ Global Partner Head and Managing Director, APJ. He is responsible for leading the company’s global partner strategy and for business development, sales, alliances and customer success across the APJ region. Having spent over 25 years in the technology sector, most recently with SAP in a variety of sales leadership roles across Australia, New Zealand & South Africa, Bevan brings a wealth of experience and a proven track record in building high performance teams to ensure customer value.
Charlene Hill
Customer Success Manager
united states of america
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Meet Charlene Hill, our dynamic Customer Success Leader for the AMS region. Since joining Basis Technologies in December 2021, Charlene has been dedicated to cultivating strong relationships, refining processes, and delivering exceptional value to our customers. With a keen eye for opportunities to enhance both customer satisfaction and team collaboration, Charlene is instrumental in ensuring that our customers receive the utmost support and success in their endeavours utilizing the Basis Technologies products.
Chris Covell
VP of Engineering
United Kingdom
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Chris Covell is VP Engineering responsible for all development, testing and support at Basis. He has over 20 years of experience in building agile teams in scale up and start up business. Chris has led software teams in Finance, Anti-Fraud and Healthcare sectors driving agile practices to increase quality and responsiveness. His role at Basis is to ensure the Engineering of our products is of the highest quality and our people perform to their potential delivering what our customers want.
Chris Kiely
Chief Commercial Officer
United Kingdom
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Chris joined Basis Technologies in 2024 and is responsible for all customer-facing teams globally, including Sales, Solution Engineering, Marketing, Delivery, and Customer Success Engineering. He brings over 20 years of experience building teams at SAP, Sage, IHS Market, and Achilles, where he’s helped customers tackle their greatest challenges through the use of technology and technology-enabled services.
David Lees
Chief Technology Officer
Spain
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David Lees joined Basis Technologies in January 2019 as Chief Strategy Officer and now holds the role of CTO, responsible for technology and engineering, leading product development and customer support. David has more than 20 years of SAP domain experience and expertise, most recently with Procter & Gamble where he held the role of SAP Supply Chain (S/4HANA) Platform Transformation Leader and Global SAP Platform Architect. David was highly successful across a wide range of roles at P&G and also worked for HP for three years during a period when P&G outsourced a large portion of their IT management and operations.
Edith Tukendorf
Group Accountant
United Kingdom
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Edith Tukendorf is Group Accountant providing comprehensive financial management, including overseeing day-to-day financial operations and managing financial reporting to support business growth and efficiency.
Emma Walsh
Chief People Officer
United Kingdom
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Emma Walsh holds the role of Chief People Officer for Basis Technologies and is responsible for leading all aspects of the company’s human resource strategy, including talent acquisition, learning and development, compensation and benefits, HR operations and technology, and more. She has a wealth of global HR expertise and a passion for helping companies thrive through the success of their employees. Previously, Emma held the role of Human Resource Business Partner at Tradeweb and a variety of HR roles at software company, Vision Critical, now Alida.
George Apostolakis
Chief Product Officer
United Kingdom
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George Apostolakis joined Basis Technologies in 2021 and holds the role of Chief Product Officer. He is responsible for driving the company’s global product vision and strategy and leads the product management team. George’s focus is on developing innovative new products and advancing the existing product portfolio to help customers overcome the unique challenges of SAP and achieve exceptional business value with SAP automation. He has more than 15 years of experience leading software product management and design teams.
Hayley Harford
VP of Delivery
United Kingdom
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Hayley Harford is the VP of Delivery working within the commercial organisation of the business. With extensive experience in managing implementation projects for enterprise clients across diverse industries and geographical locations, Hayley creates strategic plans that ensure timely and budget-friendly project delivery. Hayley has expertise for over a decade in consulting services and guarantees high-quality outcomes, enhancing client satisfaction and project success. Collaborating seamlessly with internal teams like Sales and Customer Success, Hayley focuses on driving adoption and maximizing customer value through aligned, strategic efforts.
James Barter
Solution Engineer Director
United Kingdom
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James Barter leads our global Solution Engineering team, who are passionate about transforming the way organisations deliver SAP change, empowering the business and unleashing innovation. James has worked within the SAP ecosystem for over 30 years and has unparalleled experience delivering high-impact solutions to complex business challenges.
James Gray
Sales Operations Director
United Kingdom
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James Gray is a seasoned professional with over 25 years of experience in Sales and Revenue Operations, Deal Desk, and Finance. As the Director of Sales Operations at Basis Technologies, James leverages his extensive expertise to drive sales strategies and operational excellence.
James holds a Bachelor’s degree from Leicester University and a Master’s degree from Southampton University. Throughout his career, he has demonstrated a strong ability to lead and optimise sales operations for large multinational companies, including Shell, Kimberly-Clark, Intel, Cisco, McAfee, National Instruments, and Hexagon.
His skills and expertise in Salesforce and Business Analytics have been instrumental in transforming sales processes, enhancing revenue performance, and delivering actionable insights for informed decision-making. James is known for his strategic thinking, analytical acumen, and ability to manage complex sales operations efficiently.
In addition to his professional achievements, James is committed to continuous learning and staying ahead of industry trends, ensuring that he brings the latest innovations and best practices to his role at Basis Technologies.
James Shaffer
Head of Support
united states of america
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James Shaffer leads the IT Support department, overseeing the efficient resolution of customer support tickets to ensure a high level of satisfaction, quality, and responsiveness. With more than ten years of SAP experience and over two decades in the IT field, he has supported SAP, Oracle applications, and Open Source technologies. James has led teams and addressed IT production support challenges related to software upgrades and implementations. In his role managing Global Support Operations, he enables customers to navigate change management successfully and empowers SAP Teams to become proficient users.
Joey Stephens
Delivery Director
united states of america
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John Dias
Customer Success Engineer Lead
united kingdom
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Justin Vaughan-Brown
VP of Marketing and Managing Director, Germany
germany
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Justin is the Managing Director for Basis Technologies GmbH, and also acts as Global VP of Marketing. He has 25+ years of experience in bringing enterprise solutions to market with Cisco, AppDynamics, Software AG, and Microsoft, amongst others. Justin has spoken at many industry events in around the world in his capacity as Global Digital Transformation Lead, DevOps Evangelist, and VP Product Marketing. His experience spans sectors such as data integration, SAP, application development/performance monitoring and cybersecurity. In each role, Justin’s focus has been on addressing customer challenges supported by robust proof points. A dual British/German national, Justin has lived in the Heidelberg area since 2006.
Kevin Callaghan
Delivery Director
united kingdom
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Kevin Callaghan is the Delivery Director for the EMEA and APJ regions, managing our consultants in these territories. As well as ensuring that our expert consultants have everything they need in order to deliver outstanding service to our customers, he also works with the wider Basis Technologies team to ensure that our products meet the needs of our customers and that we’re delivering the services that drive the greatest value for them. He has a background in SAP Technology going back almost 30 years and, prior to joining Basis Technologies, worked for some of the world’s largest consultancies delivering implementations, upgrades and technical services for some of the world’s largest companies across a diverse range of industries and geographies.
Kit McKay
Global Content Manager
united kingdom
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Kit McKay is the Global Content Manager responsible for content and digital marketing activities in the AMS, EMEA, and APJ markets. He has almost a decade of experience in the B2B SaaS technology space, helping startups and scale-ups in the AI, ClimateTech, and MarTech sectors reach the right audiences. He manages our external channels to build our brand and amplify our expertise to SAP customers.
Laurence Horton
Customer Success Manager
united kingdom
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Laurence Horton is the Customer Success Leader for EMEA and APJ regions and is responsible for our global renewals process. He has over 7 years’ experience at Basis Technologies in a range of roles, brining insight from our customers experiences to our internal processes. He manages customer engagements and initiatives, to ensure that our customers continue to achieve their business goals, through our products and the expertise of the wider team at Basis.
Patricia Gomez
Development Manager
united kingdom
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Patricia Gómez is a Development Manager and Software Engineer working on ActiveControl.
She has 8 years of experience as an SAP Developer and recently started a new position as a manager, guiding developers within all our products and recruiting new joiners for our fast-growing Engineering Team.
Paulo da Costa
Senior Test Lead
united kingdom
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Paulo da Costa is the Senior Test Lead Manager responsible for delivering high quality tested software and prevent bugs being introduced to the products. Paulo has over 19 years experiences in IT and has previously held senior testing roles and project lead roles. Paulo has worked with financial brokerage and reconciliation and processing systems before joining Basis Technologies. In this role, Paulo helps to manage testing of the software before is released to the customers.
Peace Zigah
Marketing Director
Canada
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Peace Zigah is the Marketing Director for the Americas & APJ, spearheading initiatives to drive pipeline growth and elevate brand awareness across these regions. With 16 years of experience, Peace brings a wealth of knowledge in B2B marketing and partnerships, specializing in SaaS, telecommunications, finance, and retail sectors. Before joining Basis, Peace excelled in transforming data into compelling narratives that fuel growth and innovation. In her current role, she is dedicated to leading impactful marketing strategies that resonate with diverse audiences and amplify the brand’s presence.
Rajendra Mistry
Development Manager
united kingdom
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Raj Mistry is a member of the Software engineering team working on the ActiveControl and ActiveDiscover products. He is also a Development manager responsible for guiding developers within all of our products. He has over 25 years of SAP experience within in ABAP and various SAP modules.
Richard Bayliss
Chief Finance Operations Officer
united kingdom
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Sankara Narayanan Anantharaman
Head of IT, Security & Compliance
united kingdom
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Sankara Anantharaman is the Head of IT, Security & Compliance. He is responsible for IT Infrastructure & EUC Delivery & Operations , oversee Security & Compliance related initiatives at Basis. He has 23 years of experience in Consulting & End User companies in SAP & non-SAP space. He has held several leadership roles in driving complex transformation projects prior to Basis. He has Prince 2 & Scrum Master Certification. His main goals to provide the best in class IT services to Basis Business , mature the Security Posture of Basis and drive initiatives to achieve the Compliance Certification
Shweta Shriyan
Head of IT, Security & Compliance
Australia
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Shweta Shriyan is a Development Manager from Australia responsible for the development and support of our software applications and managing resources in the APJ region.
She has over 15 years of experience in the SAP world and has played the role of an individual contributor as a developer, team leader and a mentor.
Her role is to manage the developers in the APJ region ensuring productive collaboration with the larger team and mentoring them to accomplish their professional goals and objectives aligned with our Company.
Stephen Garbett
Partner Director - EMEA
Australia
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Stephen Garbett is a seasoned professional with over 25 years of experience in Technology Sales to Large Enterprise clients, both directly and through Partners. Early in his career, he achieved significant success at Energis, being named Sales Person of the Year in 1998, and at Cognos, where he was recognized as Global Software Sales Person of the Year in 2006. For the past 15 years, Stephen has specialized in selling to Large Enterprise SAP customers via partners, whether boutique firms or GSI / Big 4 companies. His notable successes include projects with the BBC (via PWC), Bank of Ireland (via Accenture), BAE (via Capgemini), Walgreens Boots Alliance (via Deloitte), and Syngenta (via PWC). Focused on securing new business and ARR, Stephen excels in navigating the complex political landscapes of partners and large enterprise clients.
Trevor Ticehurst
Chief Operating Officer
united kingdom
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Trevor Ticehurst has more than 25 years experience in customer centric roles within the software industry, having previously worked for Accenture, SAP and Centrica. With a wealth of experience building and leading high performing teams, he is responsible for the delivery and consulting functions across Basis Technologies’ global customer base. Trevor joined Basis Technologies in 2011 and most recently has taken on responsibility for transforming Basis Technologies’ CS operations as Chief Customer Officer.
Start de-risking SAP change today
See our software in action by booking a meeting with one of our SAP experts. Let’s discuss your unique SAP landscape and how our solutions can make a difference.
